Alignment Diagram IAK method

Visually combining the user side and the business side

image by Katrin Mathis

Alignment Diagrams designates a diagram type that visually combines the user side and the business side. Alignment diagrams are suitable for identifying values at the interface of both sides and can therefore make an important contribution as a means of communication in the development of strategic innovations. 

Examples of Alignment Diagrams are Customer Journey Maps, Mental Model Diagrams and Service Blueprints.

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