Alignment Diagrams designates a diagram type that visually combines the user side and the business side. Alignment diagrams are suitable for identifying values at the interface of both sides and can therefore make an important contribution as a means of communication in the development of strategic innovations.
Examples of Alignment Diagrams are Customer Journey Maps, Mental Model Diagrams and Service Blueprints.
info_outline
Anything to improve with the method description? Just send an e-mail with your suggestion. Thank you!